5 star service.
Karl Garner-Melbourne -VIC
When you buy your jewellery from GemTrove, you buy with confidence
Here we are committed to provide the highest quality jewellery as we believe that it's through our purchases, our customers will drive the future of the jewellery industry. We assure for the best of service along with the best value for quality diamonds.
While dealing with GemTrove, following guarantees are offered to our esteemed customers:
- Pricing Guarantee
- Certificate Guarantee
- Diamond Information Guarantee
- Authenticity Guarantee
- Money Back Guarantee
- Pricing Guarantee:
While making any purchase the first thing that matters a lot is the price of the product. From time to time we check the prices of our competitors to validate that we stand ahead offering the best quality diamond at the best price. In case, you find the same piece in the market at a lower price, we guarantee that we not only match that price but also offer you further discount of 1 percent of the value.
Do you wonder- how do we make this possible? It's simple, as we get our diamonds directly from the manufacturer. This allows us to hop out the usual journey of diamonds– from the diamond mine, to the diamond dealer, to a wholesale jewellery store thus eliminating costs at many points .
Diamond Certificate Guarantee
We guarantee that each diamond we sell comes with a certificate from the most trusted laboratories in the world like: GIA, NCJV. All our gemstones are thoroughly examined by GIA grading report. But you don't have to take our word for it. Take your diamond to any certified independent jewellery appraiser and you'll see for yourself. Your diamond will meet our advertised color, clarity and carat specifications and appraise for the same or greater value - we guarantee it. Diamond certificate guarantee is must for any transaction.
Abbreviated as COO or C/O, a Certificate of Origin is a document used in international trade. The certificate authenticate that the goods have been wholly produced, manufactured or processes in a particular country.
Diamond Knowledge Guarantee
On our portal we put emphasis on providing complete education related to diamonds and other gemstones for our customers. Further, precise specification of every single diamond is available at our portal and the source of its certificate is also provided.
Money Back Guarantee
In case, you are not satisfied with the product we give you the opportunity to return it back within 30 days of your purchase. See our return policy for more details.